Product Documentation

Usability Membership Portal – New Group Home Coordinator and New Group Home Athlete Registration Instructions

Self Service Membership Portal has a feature to create Group Homes to provide access to its residents athletes to group home employee through a role called Group Home Coordinator

Group Homes Employees  can request to set up their group home by submitting Group Home Registration Form

 You can also send request to register your Group Home through the Membership Portal registration process.

New Group Home Coordinators (GHC) MUST have to Register on the portal prior to register your resident athlete(s).

Step 1 – New Group Home Coordinator registration

Copy and paste following URL in browser:

From Home Page, Select Registration

Read carefully the message provided in pop up window which explains what information you need to have handy to fill out your application.

Click OK to close this pop up window.

Select For someone else from the screen

Select Group Home Coordinator from the screen Tell us Who you are..

Select SO Ontario from Your Chapter/Province/Territory field drop-down

Fill out Your Information (Group Home Employee) in four fields, First Name (your legal first name), Last Name, Date of Birth and Email Address.

Click Next Step

System did not find you as a registered member and welcoming you to create your portal account as a new member.

Enter your Email address in Reenter Email field and password in Password & Repeat Password fields.

Note: Follow the Password Rules to enter password. Click on Eye icon to see your password. 

Click Create Portal Account

Step 2 – New Group Home Registration Request

After Account creation following screen will be your Landing Page displaying your Group Home Coordinator role.

Select Help from the Group Home Coordinator menu at top right corner of the screen

In the following screen select Ask My Chapter

In Ask my Chapter screen Your will see your name in the Member filed.

In Question area provide your group home name, address, contact info and any message you would like to send to DBA

Click Submit Question

You will get success message for the submission of your question

Step 3 – New Group Home Athlete Registration

At this point your group home is not registered to enter in your athlete profile however you will be able to add your Group Home Name in Participant Additional Information screen.

To Register your athlete Select Add Athlete Enrollment/New Athlete form Group Home Coordinator menu from top right corner

In the following screen select No  from Are you the Legal Guardian of the Family Member…. field dropdown

Click on Add New Group Home Member

Add Athlete/Participant Information

Select SO Ontario from Your Chapter/Province/Territory field drop-down

Fill out Your Athlete Information in four fields, First Name (legal first name), Last Name, Date of Birth and Email Address. Email address is optional.

Click Next Step


Member Validation

System did not find your athlete in the system and prompting you to follow all steps to create athlete profile

Click Next Step to move to Legal Waivers

Legal Waivers

As you are not legal guardian of athlete so please print the Legal Waivers – Participation Waivers, Privacy Policy Confirmation and Code of Conduct Confirmation

Get them signed by parents/guardians of your athlete and submit to Head Coach/Team Manager of the club.

Click on Next Step

Program Search & Club Enrollment

In Program Search window, select Region and Community in which you want to find Sport clubs/Programs then click Search 

You will get list of programs which are currently running in this community

Note: You can select Sport to find Clubs/Programs only for that particular sport

Click Add button beside the club name you wish to enroll your athlete in Search Results window, a new window will open with details of Organization Role. For athletes it is defaulted to SO Athlete

Click Apply to save the enrollment

You can see enrollment added in What You Have Selected So Far grid

To review enrollment detail, click on Edit button, a window will open with enrollment details.

If you have selected this club by mistake and want to enroll in different club, click on Delete button to delete this enrollment. Follow the above mentioned step to enroll in club you wish for.

After reviewing enrollment Click on Next Step



Athlete Main Information

Fill out athlete information on this page including required fields

and click on Next Step


Fill out Primary Address which is mandatory

Click on Next Step

Medical Information

Fill out all required fields on this screen.

If your answer for any question will be Yes, more fields will appear to input details related to that question.

You can add Medical Condition or Disability information, if any, by clicking on +Add, a new window will popup, select appropriate option and Submit to save it.

Then click on Next Step

Disability detail window

Emergency Contacts

You must have to provide two Emergency Contacts information.

Click +Add, a pop up window will open, add all appropriate information and Submit.

Click on Next Step

Emergency Contact detail window

Participant Additional Information

Select Yes from Intellectual Disability field

Fill out all other appropriate fields.

Add your Group Home name in If Group Home not in the list, enter the name here this will help DBA to connect your athlete with group home when it will get registered based on the information you have provided in them Ask your Chapter question.

Click on Next Step

Enrollment Details

Review details of enrollment in this window

Click on Next Step

Payment Information

Just note the amount of Enrollment Fee to pay to Head Coach/Community Admin (Fee will be displayed if Club has displayed Registration fee in current Session, otherwise amount will be zero).

Note: Ontario does not collect Online fee.

Click on Next Step

100% – Application submission success

This window shows that your athlete application has been submitted successfully.

System will send confirmation email to athlete if email address is provided in registration step.

Click on Go to Group Home Participants to review submitted enrollment.

Group Home Participants

Following Group Home Participants window will be empty as your athlete is not connected to your group home.

Now you can either Logout or click on My Options /Group Home Coordinator to update/review your info / your athlete application information

My Options – menu items will update your information (GHC)

Group Home Coordinator – menu items will update your athlete information



More Topics In Club Admins

Copyright © 2024