Family Administrator – Introduction
Family Admin Role will allow Parent or Legal Guardians to have access to the athlete(s).
Where
- Parent/Guardians have one family email
- Same email for parent/guardian and athlete
- Athlete is not capable to update its info
To be a Family Admin, you have to be a registered member in database. If parent /guardian is not SOO volunteer, will not be counted in SOO statistics
Scenarios:
1. If your are New Parent/Guardian and have to register new Athlete Select Registration from home page menu
In the window below
Select SO Ontario from Your Chapter/Province/Territory Field
Enter your information, First Name, Last Name, DOB and valid email address in Your Information section (Parent’s information)
Select Parent/Guardian from Tell Us Who You Are... section
Click on Register – Validate Member
System did not find you and will prompt you to create your Portal Account.
Enter your email in Reenter Email field
Enter password twice in the Password & Repeat Password fields
Click Register
Note – System will not send you any confirmation email. You will be able to login with this email and password in portal any time after you logout.
After registration your landing page will be your Family Admin Role window
Register New Family Athlete
Select Yes from Are you the Legal Guardian field
Select SO Ontario from Your Chapter/Province/Territory filed
Enter First Name, Last Name and DOB of your Athlete
Enter Email Address if athlete has otherwise leave it blank
Click Next Step – Validate Member
Then follow all steps to complete registration.
-
Registered Parent/Guardian (SOO Volunteer) – Registered athlete
Fill out Family Admin Request Form. Relationship will be created manually by DBA and parent will be able to look after athlete (s) profile with one portal login.
-
Registered Athlete(s) – Parent/Guardian not registered (not a SOO Volunteer)
Fill out Family Admin Request Form. DBA will create/link Parent/Guardian to athlete(s) and parent will be able to look after athlete (s) profile with one portal login.
To become Family Admin, Fill out the following Form
What Family Admin will be able to do for athlete(s)?
See the Family Admin Role Instructions
More Topics In Club Admins
- How to change my Password?
- Program Sessions - Introduction
- Instructions to add a Session
- Athlete not found in Database - Instructions to register New Athlete by Data Admins
- Head Coach/Team Manager Role Instructions
- New Volunteer - Community Approval Instructions
- Enrollments with In Progress Status
- How to upload your Police Check
- Membership Reports
- Member Enrollment Status - Full Explanation
- Manage My Account - All Registered Volunteers - Blue Menu
- Covid Declaration Form Received - Where & How to Record this Information
- Attendance Tracker Form - How to Record this Information
- Add New Club Session
- Athlete Self-Enrollment & Waivers Update Instructions
- Volunteer Self-Enrollment & Waivers Update Instructions
- How to upload Atlanto Axial Form or Medical Document
- How to Enroll registered Volunteer to another Sport?
See Also
- Group Home Coordinator - Membership Portal Account Creation Instructions
- How to Enroll registered Volunteer to another Sport?
- Portal Account Creation Instructions for Already Registered Athlete
- Family Admin Role Instructions - Pink Menu - to update your Athlete Information
- How to upload Atlanto Axial Form or Medical Document