Product Documentation

Family Administrator – Introduction

Family Admin Role will allow Parent or Legal Guardians to have access to the athlete(s).

Where

  • Parent/Guardians have one family email
  • Same email for parent/guardian and athlete
  • Athlete is not capable to update its info

To be a Family Admin, you have to be a registered member in database. If parent /guardian is not SOO volunteer, will not be counted in SOO statistics

Scenarios:

1. If your are New Parent/Guardian and have to register new Athlete Select Registration  from home page menu

In the window below

Select SO Ontario from Your Chapter/Province/Territory Field

Enter your information, First Name, Last Name, DOB and valid email address in Your Information section (Parent’s information)

Select Parent/Guardian from Tell Us Who You Are... section

Click on Register – Validate Member

System did not find you and will prompt you to create your Portal Account.

Enter your email in Reenter Email field

Enter password twice in the Password & Repeat Password fields

Click Register

Note – System will not send you any confirmation email. You will be able to login with this email and password in portal any time after you logout.

After registration your landing page will be your Family Admin Role window

Register New Family Athlete

Select Yes from Are you the Legal Guardian field

Select SO Ontario from Your Chapter/Province/Territory filed

Enter First Name, Last Name and DOB of your Athlete

Enter Email Address if athlete has otherwise leave it blank

Click Next Step – Validate Member

Then follow all steps to complete registration.

  1. Registered Parent/Guardian (SOO Volunteer) – Registered athlete

Fill out Family Admin Request Form. Relationship will be created manually  by DBA  and parent  will be able to look after athlete (s) profile with one portal login.

Family admin Request Form

  1. Registered Athlete(s) – Parent/Guardian not registered (not a SOO Volunteer)

Fill out Family Admin Request Form. DBA will create/link Parent/Guardian to athlete(s) and parent  will be able to look after athlete (s) profile with one portal login.

To become Family Admin, Fill out the following Form

Family Admin Request Form

What Family Admin will be able to do for athlete(s)?

See the Family Admin Role Instructions


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