Product Documentation

Usability Membership Portal – Registered Volunteer Portal Login / Account Creation and Profile update Instructions

If you already have Membership Portal Account as an registered Volunteer

Follow the instructions to login

Membership Portal Login Instructions

If you do not have Membership Portal Account as an registered Volunteer

Follow the instructions to create portal account

Membership Portal Account Creation Instructions


After login/account creation, following window will be your Landing Page

To review/update your information, Click on My options dropdown at top right corner of the screen to get menu options.

If you wish to see your role options, select Continue to a Role form the Volunteer Role Window

Note: You can see your role in Volunteer Role Window only if you have an active enrollment in a program

Instructions for My Options – to update your information/update Waivers/Enroll in a program

My Profile

Select My Profile from My Options dropdown menu

My Profile detail window, with multiple tabs across the top will pop up. Select the tab you wish to view/update your information on

Profile is default tab. View/Update your information including required fields.

To Upload your Police Check, click Add in Criminal Record Check Information section. For full instructions, follow the link below:

How to upload Police Check

After updating information click Submit button at the bottom of the window. If you are only viewing the information and not changing it, you can move to another tab without clicking the Submit button



In address tab, you can enter Primary & Secondary addresses. Review/update this info and then move to next tab.

Note: Primary Address is mandatory

Medical Information

Medical Info

Review / Update medical info. You can upload any medical form like medical history /medicine chart form by clicking on Add in Medical Forms section. To get full instructions follow the link:

How to upload a document

In Medical info, two fields are mandatory. 

  • What Medications you take and Dosages?
  • Dietary Restrictions

You will not be able to proceed further if they are blank.

Click Submit to Save updates

Emergency Contacts


Volunteer Profile


My Enrollments

My Clubs And Schedules


My Committees

Add Me As Volunteer

Follow the instructions to enroll yourself in a club:

Volunteer Self Enrollment & Waivers update 

Change Password

Select Change Password button from your landing page

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