Product Documentation

Usability Membership Portal – New Family Admin and New Family Athlete Registration Instructions

Family Administrator

This role will provide Parent/Guardian access to their child/children profile to manage /update info like updating Waivers/ Contact/Medical info and will be able to view/Cancel/add enrollment in sports.

To register an athlete who is under 18 or not able to register itself on Membership Portal, there is an option where parent/guardians can register them. System will create Parent/Child relationship which will allow parents/guardians to manage their own profile as well as their  child/children profile with one email.

Copy and paste following URL in browser:

https://portal.specialolympics.ca/home

If you are New Parent/Guardian and wish to register your Athlete (Child/Siblings), Parent/Guardian MUST have to Register on the portal prior to register your athlete.

Step 1 – New Parent/Guardian registration

From Home Page, Select Registration

Read carefully the message provided in pop up window which explains what information you need to have handy to fill out your application.

Click OK to close this pop up window.

Select For someone else from the screen

Select Parent/Guardian from the screen Tell us Who you are..

Select SO Ontario from Your Chapter/Province/Territory field drop-down

Fill out Your Information (parent/guardian) in four fields, First Name (your legal first name), Last Name, Date of Birth and Email Address.

Click Next Step

System did not find you as a registered member and welcoming you to create your portal account as a new member.

Enter your Email address in Reenter Email field and password in Password & Repeat Password fields.

Note: Follow the Password Rules to enter password. Click on Eye icon to see your password. 

Click Create Portal Account

Step 2 – New Family Athlete Registration

After Account creation following screen will be your Landing Page displaying your Family Admin role.

To Register your athlete Select Add Athlete Enrollment/New Athlete form Family Admin menu from top right corner

In the following screen select Yes from Are you the Legal Guardian of the Family Member…. field dropdown

Click on Add New Family Member

Add Athlete/Participant Information

Select SO Ontario from Your Chapter/Province/Territory field drop-down

Fill out Your Athlete Information in four fields, First Name (your legal first name), Last Name, Date of Birth and Email Address. Email address is optional.

Click Next Step

Member Validation

System did not find your athlete in the system and prompting you to follow all steps to create athlete profile

Click Next Step to move to Legal Waivers

Legal Waivers

Fill out Legal Waivers for your athlete.

Participation Waivers, Privacy Policy Confirmation and Code of Conduct Confirmation must be Yes to proceed further on your application.

In Media Release and Communications – you have options to pick your own options

Click on Next Step

Program Search & Club Enrollment

In Program Search window, select Region and Community in which you want to find Sport clubs/Programs then click Search 

You will get list of programs which are currently running in this community

Note: You can select Sport to find Clubs/Programs only for that particular sport

Click Add button beside the club you wish to enroll your athlete in Search Results window, a new window will open with details of Participant Role. For athletes it is defaulted to SO Athlete

Click Apply to save the enrollment

You can see enrollment added in What You Have Selected So Far grid

To review enrollment detail, click on Edit button, a window will open with enrollment details.

If you have selected this club by mistake and want to enroll in different club, click on Delete button to delete this enrollment. Follow the above mentioned step to enroll in club you wish for.

After reviewing enrollment Click on Next Step

Athlete Main Information

Fill out athlete information on this page including required fields

and click on Next Step

Address

Fill out Primary Address which is mandatory

Click on Next Step

Medical Information

Fill out all required fields on this screen.

If your answer for any question will be Yes, more fields will appear to input details related to that question.

You can add Medical Condition or Disability information, if any, by clicking on +Add, a new window will popup, select appropriate option and Submit to save it.

Then click on Next Step

Disability detail window

Emergency Contacts

You must have to provide two Emergency Contacts information.

Click +Add, a pop up window will open, add all appropriate information and Submit.

Click on Next Step

Emergency Contact detail window

Participant Additional Information

Select Yes from Intellectual Disability field

Fill out all other appropriate fields

Click on Next Step

Enrollment Details

Review details of enrollment in this window

Click on Next Step

Payment Information

Just note the amount of Enrollment Fee to pay to Head Coach/Community Admin (Fee will be displayed if Club has displayed Registration fee in current Session, otherwise amount will be zero).

Note: Ontario does not collect Online fee.

Click on Next Step

100% – Application submission success

This window shows that your athlete application has been submitted successfully.

System will send confirmation email to athlete if email address is provided in registration step.

Click on Go to Family Members to review submitted enrollment.

 

Family Members

This window shows name and ID of your newly registered Athlete. To review/update any information of athlete, click Edit button beside the name of athlete and you can see submitted enrollment from Enrollments tab of this multi tab screen

Community/Club Admin will review your athlete application, will contact you for further information. Based on capacity of the club, athlete Enrollment will be approved and athlete will be getting system confirmation email if email address is provided in registration step.

Now you can either Logout or click on My Options /Family Admin to update/review your info / your athlete application information

My Options – menu items will update your information (Parent/Guardian)

Family Admin – menu items will update your athlete information


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