[MaryAnn Cervin-Lawry]

I am glad to know this and will let the club know if it comes to it.

Can you please tell me how many of those 60 volunteer registration forms led to a completed registration in the end?

MaryAnn

[MaryAnn Cervin-Lawry]

This has bugged me for a while,   what happens if a club has nobody willing to take on the IT portion of the job?   That situation can exist, especially with the portal being so badly designed.   Also, there is plenty that a manager does that does not involve the portal.   I am not trying to stuff the genie back into the bottle, I am trying to make the job manageable for my volunteers.

If nobody is allowed to take on the job does the club close down?

[MaryAnn Cervin-Lawry]

Has there been a change to this?   I was working with a club manager to show her how to mark a reference as checked and that field was grayed out, we could not edit it.

[MaryAnn Cervin-Lawry]

Sure.   One point that I am not sure is being taken into account is that we have volunteers who are aged, or otherwise resistant to the online world in general.   I have one club whose head coach does not have a computer.   There is  going to have to be an offline path to do things for a while yet.

Good meeting today btw.

[MaryAnn Cervin-Lawry]

Thanks Jay, this could be a big help.   One question, is there a mechanism for references who do not provide an email or are not willing to go online?

[MaryAnn Cervin-Lawry]

Please confirm that this has been noted.  The documentation is still incorrect.

[MaryAnn Cervin-Lawry]

Thanks Jay, but I already knew this and you did not answer the question.

With paper forms a signature was required to say the check had been done. With the online initially an email was sent to Farkhanda to state the check was satisfactory; I remember her saying you kept that on file.

In the portal there is no way to indicate who performed the reference check, other then who actually marked it complete.   I need a clear statement that if I mark a check completed o behalf of a club I will not be held responsible if later there is a problem.   Alternatively I need a field where I can indicate who performed the check.

MaryAnn

[MaryAnn Cervin-Lawry]

It  has been over a week, the  courtesy of a reply would be greatly appreciated!

[MaryAnn Cervin-Lawry]

It has been two weeks, could somebody please confirm that ‘Submission Date’ has been added to the request?

[MaryAnn Cervin-Lawry]

After discussion with Farkhanda I now realize that there exist a field for “Submission Date”, which does not appear on any of the reports I have access to.   This would be very useful to me and as such request that it be added to the above requested report.   Being able to sort on this date would be very useful when trying to track what is happening with registering new volunteers.

Thanks

MaryAnn (Oakville)

[MaryAnn Cervin-Lawry]

Thanks Farkhanda, much appreciated.

I do not see a need for a similar report for athletes as I believe I can get what I want with any of the existing reports by specifying Enrollments Status to be one of

• Submitted
• Pending Approval
• Pending Documents
• In Progress.

Others may think of a reason I had not thought of.

The new report is needed because existing reports do not have reference information; which is reasonable once a volunteer is fully registered, but is needed during the registration process.

Thanks Again

MaryAnn (Oakville)

[MaryAnn Cervin-Lawry]

Then please explain the difference between my approval and the clubs.  Functionally I do not understand the difference if I am not expected to do further scrutiny, in which case why not let the club approve?

MaryAnn

[MaryAnn Cervin-Lawry]

James I really appreciate that the need for me to see if a club is able to approve an enrollment or if it has to be done by me is understood and to be acted upon.

What I am now concerned about is liability.   As it stands, if a club requests that I approve then I approve.  I am not taking on the job of Big Brother here.   My understanding was that an enrollment from outside of the home address requires at least regional approval, so that issue should be cleared up by the time it reaches the level of community approval.

We have a large community, and our clubs have a history of apportioning independently, and have never been centrally managed.

In the past if a club asked to have a volunteer added who was not currently enrolled in Oakville I would forward the request to SOO.   Are you transferring whatever checks were done at that level to me?   I am not prepared to accept that.

MaryAnn (Oakville)

[MaryAnn Cervin-Lawry]

1. I just went into my own profile and did not find a path to changing it, other then submitting a new enrollment
2. You said yourself last winter that we may only get 10% of the members to use the portal.  If we have no way to request that that field be corrected then it is suspect and we will continue to rely on a signature on a piece of paper.

[MaryAnn Cervin-Lawry]

Investigating this one is how I realized that this was a new registration for an existing volunteer!