Forum Replies Created
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In reply to: Some Issues found after Portal Updates go live!
October 3, 2019 at 10:44 am #3712farkhandasKeymasterForgotten Password issue has been fixed.
4. Reset Password (forgotten Password) – System is not sending emails to the members
I did test, system sent me email and I was able to reset my password.
In reply to: Some Issues found after Portal Updates go live!
October 2, 2019 at 3:35 pm #3617farkhandasKeymasterThe following 2 bugs have been fixed.
2. Volunteer New Registration – Upload Police check – not working
Before PC upload, read the instructions carefully which are provided on the page, first save the box though all the fields provided in the box are read only. Then upload the PDF copy of your police check and click submit.
Here are full instruction to upload your police check:
5. Merge Duplicate Members – Merge tool is broken – not able to approve new members where I have more than one applications or member is already registered.
Merge Tool is fixed. Hopefully I will start approving enrollments today or by tomorrow.
In reply to: Treasurer Role
October 1, 2019 at 12:24 pm #3488farkhandasKeymasterThis Role update is in progress. Not sure about time frame when it will be done.
In reply to: Report #13 – Primary Phone number
September 25, 2019 at 12:58 pm #3173farkhandasKeymasterHi Every one,
I did investigation on Report 13 and found the issue of not showing up Primary phone. I have submitted ticket to SOC. Also requested to add Home Phone, Cell Phone & Business Phone fields instead of Primary Phone (which we do no ask from members to indicate).
Report 54 & 56 have correct phone fields – Home and Cell phone.
In reply to: Session Duplication in the spring for clubs that expired on August 31, 2019
September 24, 2019 at 10:53 am #3112farkhandasKeymasterIt will be same as is done for your 2 clubs after expiration. Half automated and half manual as I picked those members manually which were active in August as of 8/31/2019.
I don’t know what other issue was with those clubs as you mentioned that active members selection was accurate.
In reply to: Portal needs a glossery
September 20, 2019 at 10:16 am #2541farkhandasKeymasterNoted, will do.
In reply to: The list of medications needs a date/time stamp
September 19, 2019 at 11:04 am #2436farkhandasKeymasterNoted, I will submit a ticket.
#500
In reply to: Report 13 – requested updates – Coming Soon
September 19, 2019 at 10:55 am #2435farkhandasKeymasterSOC Database has two database, MRMS and Donation Management system which is not used by Ontario. Both Systems share basic info of registered contact. The Donation Email is used by DMS. Donation System Admin will update it only if Contact will advise to do so. This email can be updated by contact/data admins. So You can use it for what ever purpose.
In reply to: Report 13 – requested updates – Coming Soon
September 14, 2019 at 3:07 pm #1919farkhandasKeymasterThis update has been implemented.