To help communities to find out why Volunteer/s have not been approved by Chapter:
Status field of this window will indicate what is pending for this volunteer:
Submitted – New – SOO has not viewed this record yet.
Pending Document – waiting for Police Check & References or Police Check only.
Pending Approval – Have Police Check, waiting for References.
Note: SOO requires current Police check & two non-related References verified by community to approve New Volunteers. Once References are checked, Community Admin/HC/TM has to update Contacted & Date Contacted fields in Volunteer Profile’s Personal References Section.
I add that I will still not be checking off the contacted fields for references that I have not contacted unless a field is added to identify the person who did the contacting. If a club is not able to do this them selves I will advise them to contact SOO to confirm contact.