This role will provide Parent/Guardian access to their child/children profile to manage /update info like updating Waivers/ Contact/Medical info and will be able to view/Cancel/add enrollment in sports. You can register new family athlete as well.
Login to Membership Portal
After Login following screen will be your Landing Page displaying your Family Admin role.
To Register your athlete Select Add Athlete Enrollment/New Athlete form Family Admin menu from top right corner
In the following screen select Yes from Are you the Legal Guardian of the Family Member…. field dropdown
Click on Add New Family Member
Select SO Ontario from Your Chapter/Province/Territory field drop-down
Fill out Your Athlete Information in four fields, First Name (your legal first name), Last Name, Date of Birth and Email Address. Email address is optional.
Click Next Step
System did not find your athlete in the system and prompting you to follow all steps to create athlete profile
Click Next Step to move to Legal Waivers
Fill out Legal Waivers for your athlete.
Participation Waivers, Privacy Policy Confirmation and Code of Conduct Confirmation must be Yes to proceed further on your application.
In Media Release and Communications – you have options to pick your own options
Click on Next Step
In Program Search window, select Region and Community in which you want to find Sport clubs/Programs then click Search
You will get list of programs which are currently running in this community
Note: You can select Sport to find Clubs/Programs only for that particular sport
Click Add button beside the club you wish to enroll your athlete in Search Results window, a new window will open with details of Participant Role. For athletes it is defaulted to SO Athlete
Click Apply to save the enrollment
You can see enrollment added in What You Have Selected So Far grid
To review enrollment detail, click on Edit button, a window will open with enrollment details.
If you have selected this club by mistake and want to enroll in different club, click on Delete button to delete this enrollment. Follow the above mentioned step to enroll in club you wish for.
After reviewing enrollment Click on Next Step
Fill out athlete information on this page including required fields
and click on Next Step
Fill out Primary Address which is mandatory
Click on Next Step
Fill out all required fields on this screen.
If your answer for any question will be Yes, more fields will appear to input details related to that question.
You can add Medical Condition or Disability information, if any, by clicking on +Add, a new window will popup, select appropriate option and Submit to save it.
Then click on Next Step
Disability detail window
You must have to provide two Emergency Contacts information.
Click +Add, a pop up window will open, add all appropriate information and Submit.
Click on Next Step
Emergency Contact detail window
Select Yes from Intellectual Disability field
Fill out all other appropriate fields
Click on Next Step
Review details of enrollment in this window
Click on Next Step
Just note the amount of Enrollment Fee to pay to Head Coach/Community Admin (Fee will be displayed if Club has displayed Registration fee in current Session, otherwise amount will be zero).
Note: Ontario does not collect Online fee.
Click on Next Step
This window shows that your athlete application has been submitted successfully.
System will send confirmation email to athlete if email address is provided in registration step.
Click on Go to Family Members to review submitted enrollment.
This window shows name and ID of your newly registered Athlete. To review/update any information of athlete, click Edit button beside the name of athlete and you can see submitted enrollment from Enrollments tab of this multi tab screen
Community/Club Admin will review your athlete application, will contact you for further information. Based on capacity of the club, athlete Enrollment will be approved and athlete will be getting system confirmation email if email address is provided in registration step.
Now you can either Logout or click on My Options /Family Admin to update/review your info / your athlete application information
My Options – menu items will update your information (Parent/Guardian)
Family Admin – menu items will update your athlete information