[farkhandas]

Enrollment Status filter added to report – select one, some, or all statuses (Suspended and Terminated are not on the list)
Columns added – Emails – Portal, Donation, Alternate
– Program Session Name, Start Date, End Date
– Profile Status (Participant or Volunteer as appropriate to the line)

[farkhandas]

This update has been implemented.

[MaryAnn Cervin-Lawry]

Could we please have clarification on the labelling of the three email fields for the athlete and volunteer.  Many communities are using the second email as the primary contact for the athlete’s caregiver, the word “donation” is a bit confusing.

[farkhandas]

SOC Database has two database, MRMS and Donation Management system which is not used by Ontario. Both Systems share basic info of registered contact. The Donation Email is used by DMS. Donation System Admin will update it only if Contact will advise to do so.  This email can be updated by contact/data admins. So You can use it for what ever purpose.

[MaryAnn Cervin-Lawry]

If one field is being used for multiple purposes (which is a serious no-no) that is asking for trouble.   At the very least, the label for one application should not be attached to this report which goes to everyone.

[James Noronha]

Hi everyone,

Just going to weigh in here and say that there is no intention for fields to be used for cross purposes. The Donations email field has a very clear purpose as it is intended for use in DDMS (the Donations Management System) and is not intended for community use. Because Special Olympics Ontario is not using DDMS, the field labels for you all previously were ambiguous (email 1, 2, 3). They’ve now been made explicit to make it easier to see what is on file for each participant.

With this in mind, and to MaryAnn’s point, if communities have been putting alternate contacts into that field, we will (and we can do this centrally) bulk move those addresses over to the Alternate Contact field where they belong. If there are instances where both the donations email and the alternate contact field are both in use we’ll make a note of that and get back to you on those records.

The Portal allows members to control both their Donation and Membership Profile. In Ontario we are currently only using it for a single purpose, but that is the reason that that field exists. When the request was put out by us in Ontario to make sure that all of the email fields were made available, there was a corresponding request in other chapters (most of which are using DDMS) to make sure the Donation Email was also made available. In most cases this email address is the same as the primary contact.

I hope that clears things up a little bit. We’ve noted the issue and we’ll get back to everyone here with an update as we make that correction.

[MaryAnn Cervin-Lawry]

Not entirely, when entering profile information there is a field we see a field for email 2 and email 3, they are not labelled as donation and alternate, if they were this would have been much clearer.

BTW I have been ticking the box that says “Notify me of follow-up replies via email” but have never seen a notification.

[James Noronha]

Thanks MaryAnn, the notifications for the forum should be fixed now, we were able to trace the problem with the information you provided.

Yup we’ve noticed that with respect to the email labels as well. Its on our list of clarifications and should clean things up a bit. I suspect it might be included in the update coming soon.