Knowledgbase

New Volunteer Registration & Account Creation Instructions

Steps to submit volunteer application click on Get Involved and follow the instructions

Volunteers

From Home Page Select Volunteer – Join Program button

In Window below, fill out appropriate info

  1. Select your Chapter, Ontario
  2. If you are 18 or older Select Myself if Minor then your parent/guardian needs to fill out this form, click Someone else (popped out window will have more fields to fill in)
  3. First Name (legal name, no nick name)
  4. Last Name
  5. DOB
  6. Your primary email – this email will be your Portal email to login
  7. Click Next Step – Validate Member

System did not find you, to proceed forward click Next Step – Waivers

In the window below you have to select Yes for 1, 2 & 3. In Media Release you can pick as you wish.

Click Next Step – Program Search

In the window below

  1. Select your Region
  2. Community
  3. Sport if you wish to join a particular sport, otherwise on search you will get list of all sport programs
  4. Search – you will get list of programs in your community/area
  5. Pick club in which you wish to be a volunteer
  6. Click Next Step – Member Profile

In this window, fill out appropriate info including mandatory fields then click Next Step – Address

Provide Primary Address and Secondary if any

Click Next Step – Criminal Record

In Criminal Record Window

  1. If you have any criminal history you have to declare here
  2. If you have current complete police check (current means not older than a year, complete means Criminal +VSS),  Click Add and provide info
  3. You can upload E-police checks (some police services issue E-copy of police check result)
  4. Click Next Step – Medical Information

Police check upload

In Medical Info fill in appropriate fields including 2 mandatory fields

Click Next Step – Emergency Contacts

  1. Add contact info for a person to whom we can contact in any Emergency
  2. Click Next Step – Member Training

  1. Add info of the courses you have taken from the list provided below. If course name is not in the list Select Other Course, Other Course field will be enabled to enter the Course Name. Add date completed & renewal date if any and submit.
  2. Click Next Step – Volunteer Profile

Fill in profile info if any

  1. Provide 2 non relation Reference info to whom community will contact before approving your application (these are mandatory)
  2. Click Next Step – Enrollment Details

Check your info if it is correct so far in the window below. Then

  1. Select Category (when you will select Category, Organization Role field with pop up)
  2. Select Organization Role
  3. If you are not sure about your Category or Role add this info in this field, community will contact you to help to pick correct Role OR you can add any enrollment related info here
  4. Click Next Step – Submit Enrollment

If you wish to apply to another program, click on Add New Enrollment, you will be enrolled in fewer steps in new club/program ( this is elaborated with screen shots after this window)

After submitting Enrollment you will get confirmation email with enrollment detail. If you are good with this enrollment you can go on portal to create your account, Click Go To Portal Registration

Following are steps to get enrolled in another program with fewer Steps

After program selection it will take you to Profile additional info window

and then to enrollment details

then confirmation window

Select Go To Portal Registration to get registered on Portal

In registration Window fill out all fields and click Register. System will send you an emails with a link to activate. If you don’t find in your inbox, check Junk folder as well.

For some reason if you did not get email, click send again, you will get another one

Click on the hyperlink to activate your account.

You will get following message

From Home page click on Login, Enter Email and password to login.

After Login your landing page is My Roles Window. You have submitted your registration but you will not see your roles in Volunteer Roles window till your registration is approved by Community and SO office.

Once your registration is complete you will see your roles like Head Coach,  Assistant Coach or any other role if you will be joining afterwards in other sports.