Product Documentation

Family Admin – Portal Account Creation Instructions

Family Administrator

This role will provide Parent/Guardian access to their child/children profile to manage /update info like updating contact/medical info and will be able to view/Cancel/add enrollment in sports.

Steps to register to Portal

Copy and paste the following URL in the browser:

Select Registration  from home page menu

In the window below

Select SO Ontario from Your Chapter/Province/Territory Field

Enter your information, First Name, Last Name, DOB and valid email address in Your Information section (Parent’s information)

Select Parent/Guardian from Tell Us Who You Are... section

Click on Register – Validate Member

System found you and sent you an email with a link to complete  your Portal Registration

Check your inbox to find the email sent by Special Olympics. Copy and paste URL in your browser.

Note – if you don not find email in your Inbox, check Junk Mail folder as well.

In the window below, enter your email address in Verify Email field and enter Password twice and Click on Register

Your will be in your account to update your profile, Select Next Step – Waivers to update your Waivers.

All Blue Menu options are for you (Parent/Guardian) to update/view profile/enrollments/clubs if you are a volunteer of any of them.

Until you Select a Role, you will only see the “My” Account buttons on the Right (Blue Menu)

To See your role as Family Admin, Select My Roles tab

In My Roles window, select Continue for Family Admin Role


Following is you Family Admin Role Window where you can view/update your and your children/Siblings information.

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